Early Morning Preparations
The day starts before sunrise at Basin Service, where our team gathers for the morning briefing. With temperatures dropping below freezing in Eastern Washington, we know today will be busy with heating system calls across Moses Lake, Ephrata, and Othello.
First Call: Emergency Furnace Service
6:30 AM: The first emergency call comes in from a family in Moses Lake. Their furnace stopped working overnight, and with young children in the house, this becomes our top priority. We load up our service vehicle with common replacement parts and diagnostic tools.
Mid-Morning Commercial HVAC Maintenance
9:00 AM: After resolving the residential emergency, we head to a scheduled commercial HVAC maintenance appointment at a local business. Regular maintenance includes:
• Checking all electrical connections
• Inspecting heat exchangers
• Testing safety controls
• Cleaning or replacing filters
• Calibrating thermostats
Afternoon Installation Project
1:00 PM: The afternoon involves a planned heater installation in Ephrata. This requires careful coordination between our team members as we:
• Remove the old unit
• Prepare the installation area
• Install new ductwork
• Set up the new heating system
• Test all components
Evening Wind-Down
As the sun sets, we complete our final service call in Othello – a routine furnace inspection that helps prevent future emergency calls. Each day brings different challenges, but our commitment to keeping our communities warm and comfortable never wavers.
Back at headquarters, we update our service records and prepare for another day of helping our Basin Service customers stay cozy during the cold Eastern Washington winters.
Remember: Regular maintenance is key to preventing those midnight emergency calls. Schedule your furnace check-up today to ensure your system runs efficiently all season long.